Privacy policy
Introduction
Alala Home ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our interior design services. Please read this policy carefully to understand our practices regarding your personal information.
Information We Collect
We collect information that you provide directly to us, including:
We also automatically collect certain information when you visit our website, including IP address, browser type, device information, pages visited, and time spent on our site through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
Information Sharing & Disclosure
We do not sell your personal information. We may share your information with:
We require all third parties to maintain the confidentiality of your information and use it only for the purposes for which it was disclosed.
Project Photos & Portfolio Use
With your written permission, we may photograph completed projects for our portfolio, website, social media, and marketing materials. We will not use photos of your home without your explicit consent. You may withdraw consent at any time by contacting us, though we cannot remove photos that have already been published in print materials.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Project files, including design documents and correspondence, are typically retained for seven years after project completion for business and legal purposes.
Your Rights & Choices
You have the right to:
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites (vendor sites, social media platforms, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact Alala Home directly through our website contact form or by phone. We will respond to your inquiry within a reasonable timeframe.
Last Updated: February 2026